1. Introduction
Gelencsér Gábor Márk E.V. („Company,” „we,” „us,” or „our”) operates the StageSync mobile application („App”) and website www.stagesyncapp.com („Website”). This Privacy Policy explains how we collect, use, and protect your personal data when you:
Subscribe to our newsletter on the Website.
Use the StageSync mobile application.
By accessing our services, you agree to the collection and use of your data under this policy and applicable laws, including the General Data Protection Regulation (GDPR).
2. Data Controller
Company Name: Gelencsér Gábor Márk E.V.
Registered Address: Kós Károly tér 3., Budapest, XIX. kerület, 1192, Hungary
VAT Number: 56601501-1-43
Contact Email: contact@stagesyncapp.com
For any data protection concerns, please contact us at the email above.
3. What Data We Collect
When Subscribing to Our Newsletter
If you subscribe to our newsletter via our Website, we collect your name and email address.
When Using the StageSync App
The App processes the following types of personal data:
Account information, including name, email address, password, and phone number.
Concert and contact data, such as venue contacts, band member details, and related information.
Uploaded documents, including contracts, technical riders, and other files stored in the app.
Chat messages and statistics related to communication within the app and event analytics.
Automatically Collected Data
Device information, including IP address, browser type, and operating system.
Usage data, such as login timestamps and pages visited within the App or Website.
Cookies and tracking technologies, including Google Analytics and Firebase for performance enhancement.
4. How We Use Your Data
We process your personal data for the following purposes:
Sending updates, news, and promotions for newsletter subscribers.
Enabling login and secure authentication in the App.
Providing the App’s core functionality, such as concert organization, document uploads, and contact management.
Responding to customer inquiries and technical issues.
Complying with legal obligations, such as GDPR-related requests and fraud prevention.
5. Legal Basis for Processing
We process your personal data based on the following GDPR legal grounds:
Consent (Article 6(1)(a)) when you voluntarily subscribe to the newsletter.
Performance of a Contract (Article 6(1)(b)) when providing the App’s services.
Legitimate Interest (Article 6(1)(f)) for analyzing app usage and improving services.
Legal Obligation (Article 6(1)(c)) for complying with data protection laws.
6. Data Sharing and Third Parties
We do not sell or rent your data. However, we may share data with:
Hosting and storage providers, including Firebase (Google) and Websupport Magyarország Kft. (Website hosting).
Analytics providers, such as Google Analytics for usage tracking.
Legal authorities when required by law.
All data processors are contractually obligated to protect your information under GDPR standards.
7. Data Retention
Newsletter subscriber data is stored until you unsubscribe. User account data is kept until account deletion. Uploaded documents remain stored until manually removed. Usage logs within the App and Website are retained for 12 months. Chat history is kept for six months. Upon request, we will delete or anonymize your data.
8. Your Rights Under GDPR
You have the right to:
Request access to a copy of your data.
Correct inaccurate or incomplete information.
Request deletion of your personal data.
Restrict how we process your data.
Request data portability in a structured format.
Object to processing for certain purposes, such as marketing.
Withdraw consent for newsletter subscriptions at any time.
To exercise these rights, you can email us at contact@stagesyncapp.com.
If you believe we have misused your data, you can file a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH).
Address: 1125 Budapest, Szilágyi Erzsébet fasor 22/c.
Phone: +36 (1) 391-1400
Website: www.naih.hu
9. Security Measures
We implement strict security measures to protect your data, including:
Encryption of all data transfers using SSL/TLS.
Access control measures ensuring only authorized personnel can access personal data.
Regular backups to prevent accidental data loss.
Incident management procedures, including mandatory notification of data breaches within 72 hours.
10. Cookies and Tracking
We use cookies for essential functions, performance and analytics tracking, and optional marketing purposes. Users can disable cookies in their browser settings.
11. International Data Transfers
All data is stored within the European Union. If data is transferred outside the EU, it will be safeguarded under GDPR-compliant mechanisms, such as Standard Contractual Clauses.
12. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on www.stagesyncapp.com. Significant changes will be communicated to users via email.
13. Contact Us
For any questions regarding this Privacy Policy, please contact us at:
Email: contact@stagesyncapp.com
Mailing Address: Gelencsér Gábor Márk E.V., Kós Károly tér 3., Budapest, XIX. kerület, 1192, Hungary